Key provisions of the privacy policy
The Shazam casino has developed a privacy policy to ensure that the relationship between players and the company is transparent and trusting. The document specifies the reasons and methods for obtaining and analyzing private details, the rights and obligations of gamers, as well as the responsibility of the gaming site.
In the event of a dispute regarding personal data, Shazam Casino Australia will use the policy as the final decision, as it has legal force.
Player consent and policy changes
Each person who does not have a profile in Shazam Casino Australia, but intends to start the game, must carefully study the provisions of the document and confirm their agreement with them. Otherwise, the company will not be able to provide access to services.
In addition, from time to time the online casino may revise the document and make changes to it. Company employees will notify gamers of any updates in advance via email. However, Shazam Casino Australia recommends that players periodically visit the relevant page on the website to stay up to date with all changes.
What data is gathered?
The company considers only those private details that can identify the user. They can be divided into several categories.
| Category | Way of obtaining | Examples |
|---|---|---|
| Personalized | When you register, go through verification, or fill out other forms on the site or mobile app | Full name, date of birth, gender, country and residential address, mobile number, email |
| Contact | When you make a deposit or withdrawal of funds | Transaction history, amounts, currency, banking tool used |
| Communication | Contacting customer support or chatting with players | Records of correspondence, comments, and telephone calls |
| Technical | Visiting the website and using services | IP address, type of device used, operating system, browser, language preferences, login time and date, session duration |
Use of private data
Shazam Casino Australia uses personal details as follows:
- To carry out security checks and verify the identity of gamblers;
- To provide gamers with access to services;
- To process transactions and other requests;
- To provide assistance and support;
- To inform gamblers about updates, promotions, and other events;
- To create a marketing strategy;
- To analyze and improve the company’s activities;
- To minimize the risks of fraud, money laundering, and terrorist financing;
- To monitor player activity under the principles of responsible gaming.
Disclosure
The company may transfer private details of players to a third party in the following cases:
- To comply with legal obligations;
- To protect the rights and property of the online casino;
- To protect the safety of gamers and company employees;
- For research on the prevention of gambling addiction.
Australian Player Rights
Gamblers may contact customer support to exercise one of the following rights:
- Find out what personal details were collected and processed by Shazam Casino Austria;
- Confirm the correctness of the processed information;
- Add or change private data if it is no longer relevant;
- Opt out of any advertising messages;
- Request that some private details be removed if they are no longer needed for policy purposes.
Protection of minors
Shazam Casino Australia does not allow anyone under the age of 18 to play. The purpose of the policy is to identify persons who have violated this rule.
If the company finds out that a minor has tried to provide or has provided private details on the site or Shazam mobile app, then it will not accept it and will do its best to remove them from the server immediately.
External websites
The site of the Shazam Casino in Australia may contain links to third-party resources that are not under the control of the company. Gamers are advised to review their privacy policy before clicking on a link. The online casino will not be held liable for losses that a player may incur as a result of visiting an external website.
