Shazam Casino Terms and Conditions
The company regulates relations with players on a legal basis to ensure that the atmosphere on the official website and Shazam mobile gambling app is safe and comfortable for all parties. Terms and Conditions is a document that reflects the rules for performing all basic procedures, the rights and obligations of gamers, and the responsibility of the company. This document complies with all legal regulations and standards.
Each new user must carefully read the company’s rules and confirm their agreement with them. Otherwise, Shazam Casino will be unable to provide access to the services and the person will be forced to leave the site.
From time to time, the online casino may revise and amend the agreement to ensure that it remains current. Company employees will notify all Australian players about this in advance via email.
Legal Requirements
Although Shazam Casino Australia offers services to all gamers, they must ensure that they meet certain requirements in advance:
- The person must be an adult (18+);
- The player must have the legal capacity to be able to enter into a legal agreement with an online casino;
- The user must not be self-excluded or diagnosed as an addicted gambler;
- The gambler confirms that their presence on the website does not violate the laws.
Player profile: rules for creation and management
Only registered users can start playing in Shazam Casino. The process of creating and using an account has some rules:
- The gamer must complete the registration form with complete, accurate, and truthful information;
- At the request of employees, the gambler must provide identification documents that confirm the data specified during registration;
- The player must come up with a unique username and a strong password;
- A gamer is prohibited from transferring or selling their profile to third parties;
- If an account is hacked, the gamer must immediately report it to customer support;
- Each person can register only once. Having multiple accounts through one IP address, email or mobile number will lead to the blocking and cancellation of all winnings;
- The player may use the profile only for personal and not commercial purposes;
- The person is prohibited from representing the interests of a third party or legal entity.
Prohibited activities
If a gambler violates the Terms and Conditions, Shazam Casino Australia has the right to block the profile and void all winnings. Therefore, players should not do the following:
- Use the website for fraud, money laundering, or terrorist financing;
- Upload information to the site in such a volume that may disrupt its operation;
- Use malicious software to disrupt the operation of servers;
- Attempt to hack the security system in order to gain access to confidential data;
- Insult or humiliate gamers or company employees;
- Disseminate information that discredits the honor and reputation of online casinos;
- Conspire with other players to defraud the company and obtain benefits;
- Use artificial intelligence or other programs to automate winnings;
- Copy and distribute for commercial purposes the company’s intellectual property.
Deposit and withdrawal for Australian players
If a gamer bets with real money, then they should study the rules of financial transactions:
- The player can make all transactions in Australian dollars;
- The company does not charge a transaction processing fee, but a bank may do so;
- The person may only use payment methods offered by Shazam Casino Australia;
- The gamer undertakes to use the payment method that is registered in their name;
- The person confirms that the funds used were obtained legally;
- The company does not accept cash payments;
- The online casino does not accept payments from friends or relatives;
- The gambler undertakes not to cancel the deposit or withdrawal;
- To withdraw funds, the user must wager the deposit at least once;
- To make a withdrawal, the gamer must provide an identification document, as well as a bank statement or other documents requested by the company;
- The person is responsible for making appropriate payments to tax authorities.
Customer Service
Shazam Casino Australia has a 24/7 customer support service. Players can contact this team in the following cases:
- Misunderstanding of the provisions of the document;
- A dispute arises with the company;
- Complaint about violation of rights.
All requests must be sent via email. If the support manager is unable to resolve the issue, then it will be escalated to the management of the online casino.
